Erik Stahlhut

CURSOR Service Distribution

CURSOR XPS

We have reorganized our service and support offerings for our database business and consolidated them into CURSOR Expert Solutions GmbH (XPS).

We are continuing our existing offerings seamlessly through XPS while also intensifying the further development of CURSOR Admin-Scout.

Our entire service portfolio will be provided through XPS in the future. As a subsidiary, we remain part of the CURSOR Software AG group in Giessen.

Our contact details remain unchanged – just get in touch with us.

Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.
Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.
Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.
Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Requirements from all areas of data management. Service packages or individually agreed projects like:
- Setup of replications or high availability systems;
- Performance, runtime analysis, tuning;
- Release, platform or cloud migration;
- Access control, encryption, archiving.
CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.
Specially for Informix we offer additional online seminars, workshops and training courses.

Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.
In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.
Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.


	Competence in Informix Administration
	the CURSOR Admin-Scout for Informix		The Informix tool right from CURSOR Informix Support. Developed by administrators for administrators. With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015. By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.


	Service Our strength are services covering the entire data management: from planning, optimization and administration to the migration of your databases. We have the experience of more than 25 years of Informix support with system-oriented development of application- and monitoring tools.

	Support We offer individual and detailed support concepts for Informix, including 24x7 availability. In case of support we are the first and direct contact for our customers. Even Informix customers without IBM product maintenance can use our First-Aid support.

	Monitoring & Tools Supporting administration and monitoring of IBM databases on customers behalf. Development and use of own monitoring and administration tools. Test the CURSOR Admin-Scout for Informix here on our website.

Service for Admins

Informix Monitoring

Support & Service

Admin-Scout for Informix