Scout-Admin / Administration

Assigning CURSOR with the standard administration for your Informix database.
Relief of routine tasks, controlled monitoring, bottleneck prevention, adjusted to your needs.

Scout-Admin is calculated per Informix instance on a monthly fee - orderable from 1.200,- Euro

Details

Scout-Admin includes extensive support in Informix administration by our support staff. Performance data and system statuses are monitored and evaluated daily via our monitoring. Alerts are sent to the customer's administration and directly to CURSOR Informix support. Our support staff will check the messages for any need for action and initiate the necessary steps. All administrative activities are coordinated and carried out in consultation with the customer's IT department.

This service is provided during normal working hours from Monday to Friday from 8:00 am to 5:00 pm.
(Time zone Berlin / not on public holidays valid in the State of Hesse).

• Informix Administration by CURSOR in collaboration with your IT department
• Daily monitoring and direct integration of CURSOR Informix support in reports and alarms
• Standard administration during normal office hours
• Price 1.200, - Euro/month per Informix instance
• For non-productive instances (test, backup) please take a look below to our special conditions

Prerequisites

• Active Admin-Sscout service period
• Network connection to the Admin-Scout appliance for our service staff
• Skype, Teamviewer and/or other communication software