suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IC65587 Status: Closed

Event view log is not accurate when UPDATE INDEX for a text search
index finds empty documents in the document set.

product:
DB2 FOR LUW / DB2FORLUW / 950 - DB2
Problem description:
When UPDATE INDEX for a text search index finds empty documents 
in the set of documents it operates on, there are scenarios 
where the summary logged in the event view is not accurate. The 
count for the number of empty documents skipped is always 
reported as "0" for cases when the update index operation is an 
incremental update.  Consequently, the sum of the documents 
inserted, documents updated, documents deleted, empty documents 
skipped and the documents not indexed will not add up to the 
number of rows being reported as processed. Initial updates are 
not affected by this problem. 
 
For example: 
 
After completion of an incremental update, the record in the 
event view is: 
 
          - 2009-10-23-17.42.18.850674           1           0 
CIE00005I DB2 Text Search Index update statistics: "138644" 
number of rows processed. "112434" documents inserted, "0" 
documents updated, "0" documents deleted, "0" empty documents 
skipped successfully, and "0" documents not indexed due to 
document errors. 
 
 
 
The correct record should have been: 
 
          - 2009-10-23-17.42.18.850674           1           0 
CIE00005I DB2 Text Search Index update statistics: "138644" 
number of rows processed. "112434" documents inserted, "0" 
documents updated, "0" documents deleted, "26210" empty 
documents skipped successfully, and "0" documents not indexed 
due to document errors.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* all platforms                                                * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* When UPDATE INDEX for a text search index findsempty         * 
* documents in the set of documents it operates on,thereare    * 
* scenarios where the summary logged in the event view isnot   * 
* accurate.The count for the number of empty documentsskipped  * 
* is always reported as "0" for cases when the updateindex     * 
* operation is an incremental update.  Consequently, thesum of * 
* the documents inserted, documents updated, documentsdeleted, * 
* empty documents skipped and the documents notindexedwill not * 
* add up to the number of rows being reported asprocessed.     * 
* Initial updates are not affected by thisproblem.For          * 
* example:After completion of an incrementalupdate, the record * 
* in the event view is:-2009-10-23-17.42.18.850674          1  * 
*         0CIE00005IDB2 Text Search Index update statistics:   * 
* "138644"number ofrows processed. "112434" documents          * 
* inserted, "0"documentsupdated, "0" documents deleted, "0"    * 
* empty documents skippedsuccessfully, and "0" documents not   * 
* indexed due to documenterrors.The correct record should have * 
* been:-2009-10-23-17.42.18.850674          1                  * 
* 0CIE00005IDB2 Text Search Index update statistics:           * 
* "138644"number ofrows processed. "112434" documents          * 
* inserted, "0"documentsupdated, "0" documents deleted,        * 
* "26210" empty documentsskipped successfully, and "0"         * 
* documents not indexed due todocument errors.                 * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 Version 9.5 Fix Pack 6                        * 
****************************************************************
Local Fix:
available fix packs:
DB2 Version 9.5 Fix Pack 6a for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows

Solution
This problem is fixed in DB2 Version 9.5 Fix Pack 6. Users 
should be able to see the number of skipped empty documents in 
the event view. 
Following is an example of what a user would see in the event 
view: 
 
 
- 2009-10-23-17.42.18.850674  1    0  CIE 
00005I DB2 Text Search Index update statistics: "138644" 
 
 
 
 
 
num 
ber of rows processed. "112434" documents inserted, "0" 
 
 
 
 
 
 
     doc 
uments updated, "0" documents deleted, "26210" empty 
 
 
 
 
 
 
     doc 
uments skipped successfully, and "0" documents not indexed 
 
 
 
 
 
 
     due 
 to document errors.
Workaround
not known / see Local fix
Comment
Problem fixed in a Fix Pack.
BUG-Tracking
forerunner  : APAR is sysrouted TO one or more of the following: IC65738 
follow-up : 
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
14.01.2010
22.06.2010
22.06.2010
Problem solved at the following versions (IBM BugInfos)
9.5.FP6
Problem solved according to the fixlist(s) of the following version(s)