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Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

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integration of IBM software into your solution!

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  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
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10.1.0.6 FixList
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9.5.0.10 FixList
9.1.0.12 FixList
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DB2 - Problem description

Problem IC70686 Status: Closed

With DPF LOAD from CURSOR into single-partition table, LOAD RESTART from
BUILD or DELETE phase may crash

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
A LOAD may crash the instance when the following conditions are 
met: 
 
- Instance is DPF (multi-partition) 
- The target table we are loading into is a single-node table 
- Performing a LOAD from CURSOR 
- The first LOAD fails while it was in the LOAD BUILD or LOAD 
DELETE phase 
- A LOAD RESTART is done 
 
The LOAD RESTART may crash with the stack trace as seen below 
 
<StackTrace> 
-------Frame------ ------Function + Offset------ 
0x090000000DF97300 
iSendReceive__17sqluCSerializableFP22sqluISerializableMediai + 
0x150 
0x090000000BD12AD0 
iReceiveReplies__16sqlusCBDSChannelFPP17sqluCSerializableUiP21sq 
lusCBDSReplyHandlerP22sqlucCInterruptHandlerP5sqlcaP18SQLU_QRY_N 
ODE_INFOPs 
+ 0x22C 
0x090000000DBBC21C iLaunchSAs__24sqlusCLoadMPPCoordinatorFv + 
0x6B4 
0x090000000DBB25B0 iCoordinateSAs__24sqlusCLoadMPPCoordinatorFv 
+ 0x480 
0x090000000DBB1460 
sqlu_register_table_load__FP26sqluCLoadRequestDescriptorP24sqlus 
CLoadMPPCoordinatorP15sql_static_dataPb 
+ 0x1020 
0x090000000DB9CEB0 iRun__24sqlusCLoadMPPCoordinatorFv + 0x50 
0x090000000DBEA208 
sqlu_register_table_load_MPP__FP26sqluCLoadRequestDescriptorP15s 
ql_static_dataPb 
+ 0x51C 
0x090000000DBE6CE0 sqluvtld_route_in__FP12SQLE_DB2RA_T + 0x350 
0x090000000DC05EF4 sqluvtld_route_in__FP12SQLE_DB2RA_T@glue1765 
+ 0x74 
0x090000000D33A3BC sqlesrvr__FP14db2UCinterface + 0xAC0 
0x090000000C5D3828 sqleMappingFnServer__FP5sqldaP5sqlca + 0x1D0 
0x090000000C5D3134 
sqlerKnownProcedure__FiPcPiP5sqldaT4P13sqlerFmpTableP8sqeAgentP5 
sqlca 
+ 0x368 
0x090000000C5D2040 sqlerCallDL__FP14db2UCinterfaceP9UCstpInfo + 
0x594 
0x090000000C5D25F8 
.sqljs_ddm_excsqlstt.fdpr.clone.116__FP14db2UCinterfaceP13sqljDD 
MObject 
+ 0xE0 
0x090000000C4A1CFC 
sqljsParseRdbAccessed__FP13sqljsDrdaAsCbP13sqljDDMObjectP14db2UC 
interface 
+ 0x10C 
0x090000000C4A2184 
.sqljsParse.fdpr.clone.287__FP13sqljsDrdaAsCbP14db2UCinterfaceP8 
sqeAgentb 
+ 0x260 
0x090000000C49EC0C @64@sqljsSqlam__FP14db2UCinterfaceP8sqeAgentb 
+ 0x454 
0x090000000C5DBD58 
@64@sqljsDriveRequests__FP8sqeAgentP14db2UCconHandle + 0xB4 
0x090000000C5DBBA0 
@64@sqljsDrdaAsInnerDriver__FP18SQLCC_INITSTRUCT_Tb + 0x2B0 
0x090000000C5DB658 sqljsDrdaAsDriver__FP18SQLCC_INITSTRUCT_T + 
0xFC 
0x090000000C285BFC RunEDU__8sqeAgentFv + 0x22C 
0x090000000C286E2C EDUDriver__9sqzEDUObjFv + 0xF8 
0x090000000C28C778 sqloEDUEntry + 0x278 
</StackTrace>
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* ALL                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Problem Description above.                               * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 Version 9.7 Fix Pack 4                        * 
****************************************************************
Local Fix:
Avoid doing LOAD RESTART, i.e. do LOAD TERMINATE and then rerun 
the original LOAD
available fix packs:
DB2 Version 9.7 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
First fixed in DB2 Version 9.7 Fix Pack 4
Workaround
not known / see Local fix
BUG-Tracking
forerunner  : APAR is sysrouted TO one or more of the following: IC72980 
follow-up : 
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
20.08.2010
29.04.2011
29.04.2011
Problem solved at the following versions (IBM BugInfos)
9.7.FP4
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.4 FixList