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Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
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DB2 - Problem description

Problem IC78852 Status: Closed

NO ERROR RETURNED TO A .NET APPLICATION AFTER A ROLLBACK OF A QUERY DUE TO
COMMANDTIMEOUT.

product:
DB2 CONNECT / DB2CONNCT / 950 - DB2
Problem description:
Even after a rollback of a query due to CommandTimeout of End 
Chain statement in .NET applications or End compound statement 
in CLI applications, no error is returned to the application. 
On Command Timeout, the CLI sends a SQLCancel() interrupt to the 
server. 
 
Irrespective of Interrupt  Enabled/Disabled at zOS server, upon 
Command Timeout CLI invokes SQlCancel() and rollbacks the 
transaction, but CLI rely on the server for interrupt error 
(-952). If no error is returned by the server, CLI also fails to 
return the error to the application.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All DB2 V9.5 CLI/.NET applications.                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* No error message is returned to the application after        * 
* rollback of a query due to CommandTimeout of END CHAIN       * 
* statement in .NET applications or END COMPOUND statements in * 
* CLI applications.                                            * 
*                                                              * 
* On Command Timeout, the CLI sends a SQLCancel() interrupt to * 
* the server.                                                  * 
* Irrespective of INTERRUPT Enabled or Disabled at zOS server, * 
* upon Command Timeout CLI invokes SQlCancel() and rollbacks   * 
* the transaction, but CLI rely on the server for interrupt    * 
* error (-952). If no error is returned by the Z/OS server due * 
* to INTERRUPT disabled, CLI also fails to return the error to * 
* the application.                                             * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 V9.5 FP9.                                     * 
****************************************************************
Local Fix:
Increase the 'CommandTimeout' valus in the connection String.
available fix packs:
DB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows

Solution
First fixed in DB2 V9.5 FP9.
Workaround
not known / see Local fix
BUG-Tracking
forerunner  : APAR is sysrouted TO one or more of the following: IC79087 
follow-up : 
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
21.09.2011
27.04.2012
27.04.2012
Problem solved at the following versions (IBM BugInfos)
9.5.FP9
Problem solved according to the fixlist(s) of the following version(s)
9.5.0.9 FixList