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Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

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IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

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  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
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DB2 - Problem description

Problem IC79397 Status: Closed

SQL30108N ERROR RETURNED - SEAMLESS FAILOVER WITH SCROLLABLE CURSORS AND
DB2 FOR Z/OS

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
When scrollable cursors are used against DB2 for z/OS, deferred 
prepare is disabled even if you have enabled it. 
In this case, two requests are sent to the DB2 for z/OS, one for 
the prepare statement and another one for the execute statement 
: the prepare statement is considered as the first SQL statement 
and the execute as the second SQL statement. If the connection 
between your application and the DB2 for z/OS is lost during the 
execute statement, the seamless failover won't be triggered and 
error SQL30108N will be returned by the application because the 
following condition won't be true anymore. 
 
One condition for the seamless failover to occur for direct 
connections to DB2 for z/OS is 
- The connection is not in a transaction. That is, the failure 
occurs when the first SQL statement in the transaction is 
executed
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* DB2 CLI with DB2 for z/OS                                    * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 9.7 FP6 or above                              * 
****************************************************************
Local Fix:
n/a
available fix packs:
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
Problem is first fixed in DB2 9.7 FP6
Workaround
not known / see Local fix
BUG-Tracking
forerunner  : APAR is sysrouted TO one or more of the following: IC84298 
follow-up : 
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
24.10.2011
05.06.2012
05.06.2012
Problem solved at the following versions (IBM BugInfos)
9.7.FP6
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.6 FixList