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Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
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9.5.0.10 FixList
9.1.0.12 FixList
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DB2 - Problem description

Problem IT02765 Status: Closed

SLOW PERFORMANCE FROM CLI BASED LOAD

product:
DB2 FOR LUW / DB2FORLUW / A50 - DB2
Problem description:
CLI based load may experience significantly reduced performance 
on V10.5. The impact may be greater, if multiple concurrent CLI 
based loads are being run. The stacks for the load EDUs may be 
similar (but not always the same) to the following, which can be 
an indicator that this issue is being hit: 
 
0x0900000002921D54 ossLockGetConflict + 0x1D4 
0x09000000183474A4 @143@pdLogInternal__FUlUiT1T2N41PvT1bPPc + 
0x89C 
0x09000000183CAF68 pdLogEvRecEx + 0x6C 
0x090000001833BC30 pdLogEvRecEx + 0xC8 
0x090000001D0900A0 
sqluvload__FPUcT1P9SQLP_LSN8P7sqlubmhPP15sqlu_media_listT5UcP26s 
qluCLoadRequestDescriptorP8sqluvlcbPi + 0xD60 
0x090000001C08A7E0 
@160@call_sqluvload__FP8sqeAgentP12SQLB_GLOBALSP26sqluCLoadReque 
stDescriptorP20sqlu_loadapi_load_cbiT5PiT7 + 0x1D0 
0x090000001D11093C 
sqluLoadPartition__FP8sqeAgentP26sqluCLoadRequestDescriptoriN23P 
iT6 + 0x750 
0x090000001D0FF230 
sqlu_register_table_load__FP26sqluCLoadRequestDescriptorP24sqlus 
CLoadMPPCoordinatorP15sql_static_dataPb + 0x1B7C 
0x090000001BFFD8BC sqluvtld_route_in__FP12SQLE_DB2RA_T + 0x723C 
0x0900000017B7D7D4 sqluCliMoveToNextReadUnit__FP13SQLU_REMLD_CB 
+ 0x208 
0x0900000017B866A0 
sqlrr_array_input_load__FP14db2UCinterfacePP15db2UCdiagStructUlU 
s + 0x24A0
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 Cancun Release 10.5.0.4 (also known as Fix    * 
* Pack 4) or higher.                                           * 
****************************************************************
Local Fix:
N/A
available fix packs:
DB2 Cancun Release 10.5.0.4 (also known as Fix Pack 4) for Linux, UNIX, and Windows
DB2 Version 10.5 Fix Pack 9 for Linux, UNIX, and Windows

Solution
First Fixed in DB2 Cancun Release 10.5.0.4 (also known as Fix 
Pack 4)
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
24.06.2014
21.10.2014
21.10.2014
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.5.0.4 FixList