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DB2 - Problem description

Problem IT09916 Status: Closed

"QUIESCE DB" COMMAND MIGHT HANG ON DB2 SERVER, IF CONNECTION
CONCENTRATOR AND LOOPBACK IS USED

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
"quiesce DB" command might hang, and the decoupled application 
handles might not be forced off. 
Similarly commands like db2stop force might hang too, as 
internally they try to force off these decoupled application 
handles in a loopback setup. 
 
The stack shows , the disconnect signal been send and then it 
simply hangs- 
 
StackTrace> 
-------Frame------ ------Function + Offset------ 
0x0900000000116048 recv + 0xC8 
0x09000000110ACF70 
tcprecv__FP17SQLCC_COMHANDLE_TiPcT2UsT5P21SQLCC_TCPCONNHANDLE_TP 
12SQLCC_COND_TUiPi + 0x30C 
0x09000000110AECF4 
sqlcctcprecv__FP17SQLCC_COMHANDLE_TP12SQLCC_COND_T + 0x4B8 
0x090000000DEDA220 sqlccrecv + 0x12C 
0x090000000FD574C0 sqljcReceive__FP10sqljCmnMgr + 0x104 
0x090000000D8A4828 sqljrDrdaArDisconnect__FP14db2UCinterface + 
0x278 
0x090000000D8E9104 
sqleuUCagentDrdaArTermConnect__FP14db2UCinterface + 0x84 
0x090000000E6D415C 
sqleUCagentConnCleanup__FP8sqeAgentP14db2UCconHandlebT3 + 0x118 
0x090000000DDF6148 
sqleUCagentConnCleanup__FP8sqeAgentP14db2UCconHandlebT3@glue9E5 
+ 0x7C 
0x090000000D995630 
@63@sqljsDBCleanup__FP8sqeAgentP14db2UCinterface + 0x110 
0x090000000FC20D18 
@63@sqljsInitApp__FP8sqeAgentP14db2UCconHandlePPc + 0x4C 
0x090000000FC20BA8 
@63@sqljsInitAgent__FP8sqeAgentP18SQLCC_INITSTRUCT_TP14db2UCconH 
andlePbPPc + 0x328 
0x090000000FC200C4 
@63@sqljsDrdaAsInnerDriver__FP18SQLCC_INITSTRUCT_Tb + 0x230 
0x090000000FC1FBC0 sqljsDrdaAsDriver__FP18SQLCC_INITSTRUCT_T + 
0x1EC 
0x090000000FCF317C RunEDU__8sqeAgentFv + 0x2F0 
0x090000000FCF1968 EDUDriver__9sqzEDUObjFv + 0xE8 
0x090000000FCF7E18 sqloEDUEntry + 0x250 
</StackTrace>
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* Customer using loopback in DB2 V9.7                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Please upgrade to DB2 V9.7fp11                               * 
****************************************************************
Local Fix:
Disable connection concentrator or Loopback
Solution
The customer won't face any hang after upgrade to DB2 v9.7fp11
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
08.07.2015
13.10.2015
13.10.2015
Problem solved at the following versions (IBM BugInfos)
9.7.FP11
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.11 FixList