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DB2 - Problem description

Problem IC62491 Status: Closed

"YOU DO NOT HAVE THE AUTHORITY TO INSTALL...LOG ON AS A USER WITH
ADMINISTRATOR AUTHORITY AND TRY AGAIN" WHEN UPGRADING

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
On Windows Vista or Windows 2008, you might see 
this message when you try to upgrade DB2 even when 
you are logged in as an administrator user: 
 
 "You do not have the authority to install [DB2 product name]. 
 Log on as a user with administrator authority and try again." 
 
 
On Windows Vista or Windows 2008, even if you are logged in 
as an administrator user you cannot upgrade a 
DB2 product that was installed as another user. 
If you are not logged in as the user who installed the product 
then after you select the DB2 copy in the DB2 Copy Picker 
wizard, it will appear as "Unavailable" and the above message 
appears. 
 
This APAR is to replace that message with something more 
informative.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* Users who upgrade DB2 on Windows                             * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* On Windows Vista or Windows 2008, you might see this message * 
* when you try to upgrade DB2 even when you are logged in as   * 
* an administrator user:                                       * 
* "You do not have the authority to install [DB2 product       * 
* name].  Log on as a user with administrator authority and    * 
* try again."                                                  * 
*                                                              * 
* On Windows Vista or Windows 2008, even if you are logged in  * 
* as an administrator user you cannot upgrade a DB2 product    * 
* that was installed as another user.                          * 
* If you are not logged in as the user who installed the       * 
* product then after you select the DB2 copy in the DB2 Copy   * 
* Picker wizard, it will appear as "Unavailable" and the above * 
* message appears.                                             * 
*                                                              * 
*                                                              * 
* This APAR is to replace that message with something more     * 
* informative, such as:                                        * 
* "You do not have the authority to install [DB2 product       * 
* name], because this copy was installed by user: [user name]. * 
* Log on with that user account and try again."                * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* .                                                            * 
****************************************************************
Local Fix:
Log on to the machine with the user account who installed the 
DB2 product, then you can upgrade it without any problem.
available fix packs:
DB2 Version 9.7 Fix Pack 1 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 2 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 3 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 3a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
Problem was first fixed in Version 9.7 Fix Pack 1
Workaround
Log on to the machine with the user account who installed the 
DB2 product, then you can upgrade it without any problem.
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
12.08.2009
11.01.2010
11.01.2010
Problem solved at the following versions (IBM BugInfos)
9.7.FP1
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.1 FixList