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DB2 - Problem description

Problem IC63830 Status: Closed

INSTALLATION ERROR DURING AUTOMATED DB2 V9 INSTALL WITH TIVOLI SOFTWARE
DISTRIBUTION.

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
Installation error during automated DB2 V9 Install with Tivoli 
Software Distribution. 
 
The installation completes successfully as long as a user is 
logged in and starts the installation process manually. 
But when using Tivoli Software Distribution to install DB2 it 
automatically without a user logged into console, installation 
fails with error: 
 
1603     A fatal error occurred. 
 
Install log shows: 
 
Action start 0:13:07: VerifyPrereqsCA. 
1: The installation program has been unable to find the name of 
the user currently logged on to the operating system. The error 
code returned by the Networking API is "0". 
Action ended 0:13:07: VerifyPrereqsCA. Return value 3. 
 
Installation trace shows : 
 
|||| iMsiGetProperty 5 -DATA-  , STRING = LogonUser 
540    |||| iMsiGetProperty 6 -DATA-  , INT = 257 
541    |||| iMsiGetProperty 10 -DATA-  , STRING = 
CALLING_MSIGETPROPERTY 
542    |||| iMsiGetProperty 15 -DATA-  , STRING = um09922arz 
543    |||\ iMsiGetProperty EXIT --  , UINT = 0 
544    ||| GetLoggedInUserDetails(char*,char*,char*,unsigned 
long,unsigned long,unsigned long,unsigned long*) 5 -ERROR-  , 
STRING = can not get logged on domain information 
545    ||\ GetLoggedInUserDetails(char*,char*,char*,unsigned 
long,unsigned long,unsigned long,unsigned long*) EXIT --  , INT 
= 5142 
546    || IUser::setAsLoggedOnUser() 20 -ERROR-  , INT = 5142 
547    || IUser::setAsLoggedOnUser() 30 -ERROR-  , INT = 0 
548    |\ IUser::setAsLoggedOnUser() EXIT --  , INT = 5142 
 
816    || VerifyUserPrereqs 10 -ERROR-  , INT = 5142 
 
The above error occurs when installation fails to get the domain 
information for the logged on user.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* Users prior to Db2 V97 FP2                                   * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* INSTALLATION ERROR DURING AUTOMATED DB2 V9 INSTALL WITH      * 
* TIVOLI                                                       * 
* SOFTWARE DISTRIBUTION.                                       * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 V97 FP2                                       * 
****************************************************************
Local Fix:
Manually log on to system and start the installation.
available fix packs:
DB2 Version 9.7 Fix Pack 2 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 3 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 3a for Linux, UNIX, and Windows
Solution
First Fixed in DB2 V97 FP2
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
20.10.2009
19.07.2010
19.07.2010
Problem solved at the following versions (IBM BugInfos)
9.7.FP2
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.2 FixList