DB2 - Problem description
Problem IC63830 | Status: Closed |
INSTALLATION ERROR DURING AUTOMATED DB2 V9 INSTALL WITH TIVOLI SOFTWARE DISTRIBUTION. | |
product: | |
DB2 FOR LUW / DB2FORLUW / 970 - DB2 | |
Problem description: | |
Installation error during automated DB2 V9 Install with Tivoli Software Distribution. The installation completes successfully as long as a user is logged in and starts the installation process manually. But when using Tivoli Software Distribution to install DB2 it automatically without a user logged into console, installation fails with error: 1603 A fatal error occurred. Install log shows: Action start 0:13:07: VerifyPrereqsCA. 1: The installation program has been unable to find the name of the user currently logged on to the operating system. The error code returned by the Networking API is "0". Action ended 0:13:07: VerifyPrereqsCA. Return value 3. Installation trace shows : |||| iMsiGetProperty 5 -DATA- , STRING = LogonUser 540 |||| iMsiGetProperty 6 -DATA- , INT = 257 541 |||| iMsiGetProperty 10 -DATA- , STRING = CALLING_MSIGETPROPERTY 542 |||| iMsiGetProperty 15 -DATA- , STRING = um09922arz 543 |||\ iMsiGetProperty EXIT -- , UINT = 0 544 ||| GetLoggedInUserDetails(char*,char*,char*,unsigned long,unsigned long,unsigned long,unsigned long*) 5 -ERROR- , STRING = can not get logged on domain information 545 ||\ GetLoggedInUserDetails(char*,char*,char*,unsigned long,unsigned long,unsigned long,unsigned long*) EXIT -- , INT = 5142 546 || IUser::setAsLoggedOnUser() 20 -ERROR- , INT = 5142 547 || IUser::setAsLoggedOnUser() 30 -ERROR- , INT = 0 548 |\ IUser::setAsLoggedOnUser() EXIT -- , INT = 5142 816 || VerifyUserPrereqs 10 -ERROR- , INT = 5142 The above error occurs when installation fails to get the domain information for the logged on user. | |
Problem Summary: | |
**************************************************************** * USERS AFFECTED: * * Users prior to Db2 V97 FP2 * **************************************************************** * PROBLEM DESCRIPTION: * * INSTALLATION ERROR DURING AUTOMATED DB2 V9 INSTALL WITH * * TIVOLI * * SOFTWARE DISTRIBUTION. * **************************************************************** * RECOMMENDATION: * * Upgrade to DB2 V97 FP2 * **************************************************************** | |
Local Fix: | |
Manually log on to system and start the installation. | |
available fix packs: | |
DB2 Version 9.7 Fix Pack 2 for Linux, UNIX, and Windows | |
Solution | |
First Fixed in DB2 V97 FP2 | |
Workaround | |
not known / see Local fix | |
Timestamps | |
Date - problem reported : Date - problem closed : Date - last modified : | 20.10.2009 19.07.2010 19.07.2010 |
Problem solved at the following versions (IBM BugInfos) | |
9.7.FP2 | |
Problem solved according to the fixlist(s) of the following version(s) | |
9.7.0.2 |