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DB2 - Problem description

Problem IC69349 Status: Closed

REBOOT HADR STANDBY DATABASE ALSO REBOOT PRIMARY DATABASE

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
The TieBreaker is tested every 30 seconds to ensure the server 
continues to have connectivity. It appears there was a lose of 
connectivity or maybe some latency that caused the quorum state 
to change to PENDING_QUORUM.  The most likely reason the reboot 
occurred is because the periodic check of the network TieBreaker 
failed to be able to ping the remote device. Lets assume that it 
was a momentarily ping failure because of network latency or 
short network glitch. To avoid these small network issues from 
forcing an unnecessary loss in quorum, increase the retry count 
for the network TieBreaker. The default retry count is 2. The 
maximum retry count is 9.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* db2haicu integrated HA solution users                        * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* The TieBreaker is tested every 30 seconds to ensure the      * 
* server                                                       * 
* continues to have connectivity. It appears there was a lose  * 
* of                                                           * 
* connectivity or maybe some latency that caused the quorum    * 
* state                                                        * 
* to change to PENDING_QUORUM.  The most likely reason the     * 
* reboot                                                       * 
* occurred is because the periodic check of the network        * 
* TieBreaker                                                   * 
* failed to be able to ping the remote device. Lets assume     * 
* that it                                                      * 
* was a momentarily ping failure because of network latency or * 
*                                                              * 
* short network glitch. To avoid these small network issues    * 
* from                                                         * 
* forcing an unnecessary loss in quorum, increase the retry    * 
* count                                                        * 
* for the network TieBreaker. The default retry count is 2.    * 
* The                                                          * 
* maximum retry count is 9.                                    * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 V9.7 FP3                                      * 
****************************************************************
Local Fix:
Refer to the following to manually specify option Count=9 to the 
TieBreaker: 
 
http://www-01.ibm.com/support/docview.wss?uid=swg21430001
available fix packs:
DB2 Version 9.7 Fix Pack 3 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 3a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
Refer to the following to manually specify option Count=9 to the 
TieBreaker: 
 
http://www-01.ibm.com/support/docview.wss?uid=swg21430001
Workaround
not known / see Local fix
BUG-Tracking
forerunner  : APAR is sysrouted TO one or more of the following: IC77547 
follow-up : 
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
18.06.2010
20.09.2010
20.09.2010
Problem solved at the following versions (IBM BugInfos)
9.7.FP3
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.3 FixList
9.7.0.3 FixList