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DB2 - Problem description

Problem IC72088 Status: Closed

Input Output(AIO) error occurred in DB2 PAGECLEANER thread/process may
crash the db2 instance

product:
DB2 FOR LUW / DB2FORLUW / 950 - DB2
Problem description:
In IBM DB2 product, page cleaning mechanism depends on the 
Operating System's sub-system - Asynchronous Input Output (AIO). 
 Any error at that  AIO layer in Operating System will cause 
errors in page cleaners of DB2. 
 
 
Many times the AIO errors are so transient and reproduced very 
rarely that it become tough for the Support analysts to 
efficiently find the root cause of the AIO errors. 
The  fix of this APAR will retry the failed Asynchronous 
operation again with a Synchronous one. So if it's a pure 
Asynchronous IO transient issue, it will not cause DB2 to crash 
with Panic. 
 
This issue can be diagnosed by Error- EIO (5) in db2diag log 
messages. 
 
One of the example on Linux platform could be similar to : 
 
 
2010-09-08-06.17.39.724804-300 E1487E845          LEVEL: 
Error(OS) 
 
PID    : 11118                TID  : 47963275520320PROC :db2sysc 
0 
INSTANCE: <inst_name>            NODE : 000 
 
EDUID  : 218                  EDUNAME: db2pclnr (<db_name>) 0 
 
FUNCTION: DB2 UDB, oper system services, 
sqloLioAIOCollect,probe:100 
 
MESSAGE : ZRC=0x860F0003=-2045837309=SQLO_DERR "disk error 
occurred  (DOS)" 
 
          DIA8402C A disk error has occurred. 
 
CALLED  : OS, -, aio_return                      OSERR: EIO (5) 
<===
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* It can happen in any DB2 database setup as the issue is      * 
* faced in page cleaner mechanism of DB2                       * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* The problem is experienced by users  as  a Panic in the      * 
* database due to a failed  operation in  page cleaning.       * 
* And, it will show a  Operating System error number in the    * 
* db2diag.log while  performing  AIO at  Operating System      * 
* level                                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* To avoid experiencing this issue users can upgrade to DB2    * 
* Version V9.5 fix pak 8 at the minimum.                       * 
****************************************************************
Local Fix:
available fix packs:
DB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows

Solution
First Fixed in DB2 Version V9.5 fix pak 8 
 
After the fix the end users will not find  any difference in the 
functioning.  Only it will not Panic in case of any AIO  error 
experienced at the Operating System level
Workaround
not known / see Local fix
BUG-Tracking
forerunner  : APAR is sysrouted TO one or more of the following: IC73648 
follow-up : 
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
21.10.2010
27.06.2011
27.06.2011
Problem solved at the following versions (IBM BugInfos)
9.5.
Problem solved according to the fixlist(s) of the following version(s)
9.5.0.8 FixList