|
Problem IC72657
|
Status: Closed |
DB2SUPPORTWITH -D OPTION MAY CRASH |
| product: |
DB2 FOR LUW / DB2FORLUW / 970 - DB2 |
| Problem description: |
If db2support is executed with -d <database name> option,
db2support may crash.
The following kind of crash information will be displayed in a
dialog box and it will be recorded in Windows application event
log.
db2support.exe
Signal 0xc0000005 at the offset 0x00000000000be8ec in
DB2CLPFP64.dll.
User affected:
This issue may happen only in DPF environment (even single
node).
The crash should only happen in the Windows environment.
For the other platforms, db2support may fail to collect the file
containing "get db cfg show detail" information.
And this issue may happen for DB2 V9.7 Fix Pack 3 and later. |
| Problem Summary: |
****************************************************************
* USERS AFFECTED: *
* User using db2support *
****************************************************************
* PROBLEM DESCRIPTION: *
* If db2support is executed with -d <database name> option, *
* *
* db2support may crash. *
* *
* The following kind of crash information will be displayed in *
* a *
* dialog box and it will be recorded in Windows application *
* event *
* log. *
* *
* *
* *
* db2support.exe *
* *
* Signal 0xc0000005 at the offset 0x00000000000be8ec in *
* *
* DB2CLPFP64.dll. *
* *
* *
* *
* User affected: *
* *
* This issue may happen only in DPF environment (even single *
* *
* node). *
* *
* *
* *
* The crash should only happen in the Windows environment. *
* *
* For the other platforms, db2support may fail to collect the *
* file *
* containing "get db cfg show detail" information. *
* *
* And this issue may happen for DB2 V9.7 Fix Pack 3 and later. *
****************************************************************
* RECOMMENDATION: *
* Upgrade to DB2 Version 9.7 Fix pack 4. *
**************************************************************** |
| Local Fix: |
|
| available fix packs: |
DB2 Version 9.7 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows
|
| Solution |
Problem was first fixed in Version 9.7 Fix Pack 4. |
| Workaround |
not known / see Local fix |
| Timestamps |
Date - problem reported :
Date - problem closed :
Date - last modified :
| 18.11.2010
06.05.2011
06.05.2011 |
| Problem solved at the following versions (IBM BugInfos) |
9.7.FP4
|
| Problem solved according to the fixlist(s) of the following version(s) |
| 9.7.0.4
|
 |
