DB2 - Problem description
Problem IC72935 | Status: Closed |
DB2SUPPORT '-M' OPTION FAILS TO CREATE SUPPORTING HTML FILES ON WINDOWS SYSTEMS | |
product: | |
DB2 FOR LUW / DB2FORLUW / 950 - DB2 | |
Problem description: | |
db2support fails to create the html files on Windows systems . If '-m' is used you'll get the detail_system.html file but there are no details example: db2support . -f -d sample -m -n 12345 If the command returns any errors including the two mentioned below in the detailed_system_info.html, the specific section for that command will be empty (no details). ---------------------------------------------- Example of two possible errors Error: Writing to output file failed at "db2os.C:1082, rc=-2029059908". Error: Writing to output file failed at "db2os.C:1082, rc=-2029059907". ---------------------------------------------------------------- ---------- rc=-2029059908 is for SQLO_BUFFSMALL, and rc=-2029059907 is for SQLO_CPSAME. Here example of what you may see in the html file 0. Network 0.0) Network Interface Information Top Section Type: Command ("ipconfig /all") 0.1) Network Socket Information Top Section Type: Command ("netstat") 0.2) Extended Network Socket Information Top Section Type: Command ("netstat -an") .. .. .. 1. Disk 1.0) Number of Disks Top Section Type: API 1.1) Disk Space Usage Top Section Type: API 4. Kernel 4.0) OS Version Top Section Type: Command ("ver") 4.1) Kernel Information Top Section Type: API | |
Problem Summary: | |
**************************************************************** * USERS AFFECTED: * * Windows * **************************************************************** * PROBLEM DESCRIPTION: * * DB2SUPPORT '-M' OPTION FAILS TO CREATE SUPPORTING HTML * * FILES ON WINDOWS SYSTEMS * **************************************************************** * RECOMMENDATION: * * Upgrade to DB2 V9.5 Fixpack 8 * **************************************************************** | |
Local Fix: | |
available fix packs: | |
DB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows | |
Solution | |
First fixed in DB2 version 9.5 Fixpack 8 | |
Workaround | |
not known / see Local fix | |
BUG-Tracking | |
forerunner : APAR is sysrouted TO one or more of the following: IC73082 IC73085 follow-up : | |
Timestamps | |
Date - problem reported : Date - problem closed : Date - last modified : | 01.12.2010 27.06.2011 27.06.2011 |
Problem solved at the following versions (IBM BugInfos) | |
9.5.FP8 | |
Problem solved according to the fixlist(s) of the following version(s) | |
9.5.0.8 |