|
Problem IC73082
|
Status: Closed |
DB2SUPPORT '-M' OPTION FAILS TO CREATE SUPPORTING HTML FILES ON WINDOWS SYSTEMS |
| product: |
DB2 FOR LUW / DB2FORLUW / 970 - DB2 |
| Problem description: |
db2support fails to create the html files on Windows systems .
If '-m' is used you'll get the detail_system.html file but
there are no details
example:
db2support . -f -d sample -m -n 12345
If the command returns any errors including the two mentioned
below in the detailed_system_info.html, the specific section for
that command will be empty (no details).
----------------------------------------------
Example of two possible errors
Error: Writing to output file failed at "db2os.C:1082,
rc=-2029059908".
Error: Writing to output file failed at "db2os.C:1082,
rc=-2029059907".
----------------------------------------------------------------
----------
rc=-2029059908 is for SQLO_BUFFSMALL, and rc=-2029059907 is for
SQLO_CPSAME.
Here example of what you may see in the html file
0. Network
0.0) Network Interface Information
Top
Section
Type: Command ("ipconfig /all")
0.1) Network Socket Information
Top
Section
Type: Command ("netstat")
0.2) Extended Network Socket Information
Top
Section
Type: Command ("netstat -an")
..
..
..
1. Disk
1.0) Number of Disks
Top
Section
Type: API
1.1) Disk Space Usage
Top
Section
Type: API
4. Kernel
4.0) OS Version
Top
Section
Type: Command ("ver")
4.1) Kernel Information
Top
Section
Type: API |
| Problem Summary: |
****************************************************************
* USERS AFFECTED: *
* Windows *
****************************************************************
* PROBLEM DESCRIPTION: *
* db2support fails to create the html files on Windows *
* systems . *
* *
* *
* If '-m' is used you'll get the detail_system.html file but *
* there are no details *
* *
* *
* *
* *
* *
* example: *
* *
* db2support . -f -d sample -m -n 12345 *
* *
* *
* *
* If the command returns any errors including the two *
* mentioned below in the detailed_system_info.html, the *
* specific section for *
* that command will be empty (no details). *
* *
* *
* *
* ---------------------------------------------- *
* *
* Example of two possible errors *
* *
* Error: Writing to output file failed at "db2os.C:1082, *
* *
* rc=-2029059908". *
* *
* Error: Writing to output file failed at "db2os.C:1082, *
* *
* rc=-2029059907". *
* *
* *
* *
* --------------------------------------------------------------
* *
* rc=-2029059908 is for SQLO_BUFFSMALL, and rc=-2029059907 is *
* for SQLO_CPSAME. *
****************************************************************
* RECOMMENDATION: *
* Upgrade to V9.7 Fixpack 4 *
**************************************************************** |
| Local Fix: |
|
| available fix packs: |
DB2 Version 9.7 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows
|
| Solution |
Fixed in V9.7 Fixpack 4 |
| Workaround |
not known / see Local fix |
| Timestamps |
Date - problem reported :
Date - problem closed :
Date - last modified :
| 07.12.2010
11.05.2011
11.05.2011 |
| Problem solved at the following versions (IBM BugInfos) |
9.7.FP4
|
| Problem solved according to the fixlist(s) of the following version(s) |
| 9.7.0.4
|
 |
