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DB2 - Problem description

Problem IC75126 Status: Closed

INSTALLATION FAILS BECAUSE VERIFYPREREQSCA IS UNABLE TO VALIDATE THE DOMAIN
ACCOUNT FROM THE %USERDOMAIN% ENVIRONMENT VARIABLE

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
This problem does not happen when the db2 install is launched 
normally, including both GUI and rsp file based silent install. 
However, when the db2 is installed with a automated method via 
some perl script or Tivoli Software Distribution, the install 
may fail in the function VerifyPrereqsCA: When the installer 
tries to validate the logon user account, it might fail to get 
the domain user name by retrieving the %USERDOMAIN% environemnt 
variable. 
 
The solution for this problem is: even if the installer fails to 
retrieve the %USERDOMAIN%,  write an error message into the 
install log, and let the DB2 install proceed, instead of 
stopping the install. 
 
For your reference, the following is a section in the install 
log files when the problem happens: 
 
 
 
Action start 9:17:16: VerifyPrereqsCA. 
1: The installation program has been unable to find the name of 
the user currently logged on to the operating system. The error 
code returned by the Networking API is "1008". 
Action ended 9:17:16: VerifyPrereqsCA. Return value 3. 
Action ended 9:17:16: INSTALL. Return value 3.
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* ALL                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See ERROR DESCRIPTION.                                       * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to v9.7 Fixpack 5.                                   * 
****************************************************************
Local Fix:
Logon the system with an user account that has the authorities 
required to install a DB2 product (eg. a local admin user), and 
launch the DB2 installation.
available fix packs:
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
Install DB2 using v9.5 Fixpack 5.
Workaround
See LOCAL FIX.
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
18.03.2011
02.01.2012
02.01.2012
Problem solved at the following versions (IBM BugInfos)
9.5.FP5,
9.7.FP5
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.5 FixList