|
Problem IC78043
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Status: Closed |
AN ERROR MESSAGE POPS UP DURING FIXPACK UPDATE OR MODIFY INSTALL OF DB2 PRODUCTS ON 64BIT WINDOWS |
| product: |
DB2 FOR LUW / DB2FORLUW / 970 - DB2 |
| Problem description: |
During the fixpack update or Modify install (via Windows'
Add/Remove Programs) of ntx64 DB2 products on Windows, an error
windows pops up with the following message:
An error occurred while trying to start the "DB2" instance. The
return code is "4" and the SQL Message is: "PROCESS_ERROR" |
| Problem Summary: |
****************************************************************
* USERS AFFECTED: *
* v97 ntx64 DB2 images *
****************************************************************
* PROBLEM DESCRIPTION: *
* An error pops up during fixpack update or Modify install. *
****************************************************************
* RECOMMENDATION: *
* Upgrade to DB2 V97 Fixpack 5 or higher *
**************************************************************** |
| Local Fix: |
Simply click "Ok" and proceed the update. That is, this error
can be ignored. |
| available fix packs: |
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows
|
| Solution |
Fixed in v97 Fixpack 5. |
| Workaround |
not known / see Local fix |
| Timestamps |
Date - problem reported :
Date - problem closed :
Date - last modified :
| 10.08.2011
08.12.2011
08.12.2011 |
| Problem solved at the following versions (IBM BugInfos) |
9.7.FP5
|
| Problem solved according to the fixlist(s) of the following version(s) |
| 9.7.0.5
|
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