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DB2 - Problem description

Problem IC78256 Status: Closed

IBM Data Server for ODBC and CLI db2support fails to collect db2level file
on Windows

product:
DB2 FOR LUW / DB2FORLUW / 950 - DB2
Problem description:
db2support running on Windows IBM Data Server for ODBC and CLI 
fails to gather db2level file and contents of db2dump directory. 
Access of db2dump directory shows error : 
 
Error accessing file 
"C:\ProgramData\IBM\DB2\CLIDRIVER\D_conniel_v9.7fp3_25387_n 
tx64_odbc_cli_clidriver\db2dump"
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* IBM Data Server for CLI and ODBC users                       * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* db2support running on Windows IBM Data Server for ODBC and   * 
* CLI fails to gather db2level file and contents of db2dump    * 
* directory.                                                   * 
* Access of db2dump directory shows error :                    * 
*                                                              * 
* Error accessing file                                         * 
* "C:\ProgramData\IBM\DB2\CLIDRIVER\D_conniel_v9.7fp3_25387_n  * 
* tx64_odbc_cli_clidriver\db2dump"                             * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to v9.5 FP9                                          * 
****************************************************************
Local Fix:
Gather db2level and db2diag.log manually
available fix packs:
DB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows

Solution
This problem is first fixed in v9.5 FP9
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
22.08.2011
09.04.2012
09.04.2012
Problem solved at the following versions (IBM BugInfos)
9.5.FP9
Problem solved according to the fixlist(s) of the following version(s)
9.5.0.9 FixList