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Problem IC79229
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Status: Closed |
SQL1402C OR WINDOWS ERROR MESSAGE IS RETURNED WHEN THE MICROSOFT VISUAL C++ 2008 RUNTIME LIBRARIES ARE NOT INSTALLED. |
| product: |
DB2 CONNECT / DB2CONNCT / 970 - DB2 |
| Problem description: |
In DB2 Version 9.7 Fix Pack 5, IBM Data Server Driver for ODBC
and CLI is dependent on the Microsoft Visual C++ 2008 Runtime
libraries. On most Windows machines, these libraries are
already installed in Side-by-Side assemblies. If these libraries
are not installed and DB2 tries to load them, you will get a
Windows error message stating "The program can't start because
MSVC90.dll is missing from your computer" or from DB2 the
SQL1402C error message. Also, you will see a similar message in
the DB2 diagnostic log:
2011-10-05-23.58.08.714000-240 I1550F665 LEVEL: Error
(OS)
PID : 3312 TID : 2964 PROC :
db2bp.exe
INSTANCE: DB2 NODE : 000
EDUID : 2964
FUNCTION: DB2 Common, OSSe, OSSHLibrary::load, probe:30
MESSAGE : ECF=0x90000007=-1879048185=ECF_UNKNOWN
Unknown
CALLED : OS, -, LoadLibrary
OSERR : 14001 "The application has failed to start because its
side-by-side configuration is incorrect.
Please see the application event log or use the command-line
sxstrace.exe tool for more detail."
DATA #1 : String, 35 bytes
C:\SQLLIB\bin\icc64\gsk8iccs_64.dll
DATA #2 : Hex integer, 4 bytes
0x00000000 |
| Problem Summary: |
|
| Local Fix: |
Verify that you have the libraries installed in Side-by-Side by
searching in the %SYSTEMROOT%\WinSxS folder.
Run the following command to search for the libraries:
dir /b %SYSTEMROOT%\WinSxS\*VC90.CRT* | find "9.0.21022.8"
If the libraries are installed, you will see the following
libraries corresponding to system specifications:
A) For 32-bit operating systems:
x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.21022.8_x-ww_d08d037
5
B) For 64-bit operating systems:
amd64_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.21022.8_x-ww_0296e
955
If the libraries are not installed, obtain them from the
"Microsoft Visual C++ 2008 Redistributable Package":
Microsoft Visual C++ 2008 Redistributable Package (x86)
http://www.microsoft.com/download/en/details.aspx?id=29
Microsoft Visual C++ 2008 Redistributable Package (x64)
http://www.microsoft.com/download/en/details.aspx?id=15336
DB2 requires C-runtime libraries Version 9.0.21022.8. If your
application is 32-bit, install the 32-bit libraries, and if your
application is 64-bit, install the 64-bit libraries. |
| available fix packs: |
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows
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| Solution |
|
| Workaround |
not known / see Local fix |
| Timestamps |
Date - problem reported :
Date - problem closed :
Date - last modified :
| 14.10.2011
13.02.2012
13.02.2012 |
| Problem solved at the following versions (IBM BugInfos) |
|
| Problem solved according to the fixlist(s) of the following version(s) |
| 9.7.0.5
|
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