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DB2 - Problem description

Problem IT01768 Status: Closed

DB2 INSTALLATION WITH UPGRADE OF EXISTSING DB2COPY MIGHT FAIL IF THERE IS
ANY WINDOWS SERVICE WHICH IS AUTO_START AND ITS PATH N

product:
DB2 FOR LUW / DB2FORLUW / A50 - DB2
Problem description:
DB2 upgrade might fail when there is another service running 
which is marked to AUTO_START and the binary path for the 
service is longer than a value of declared 255 characters. 
In the upgrade log we may encounter the following error message: 
1: ERROR:One or more errors occurred while starting the 
automatic DB2 Services. 
... 
CustomAction DeferredInstallCLICA returned actual error code 
1603 (note this may not be 100% accurate if translation happened 
inside sandbox) 
Action ended 12:56:42: InstallFinalize. Return value 3. 
 
 An exemplary output of sc qc command which indicates the length 
of BINARY_PATH_NAME 
C:\>sc qc [service_name] 1000 
 
[SC] QueryServiceConfig SUCCESS 
 
SERVICE_NAME: service_name 
        TYPE               : 10  WIN32_OWN_PROCESS 
        START_TYPE         : 2   AUTO_START 
        ERROR_CONTROL      : 1   NORMAL 
        BINARY_PATH_NAME   : "java" "-classpath" "C:\Program 
Files\service_name\yajsw\wrapper.jar" "-Xrs" 
"-Dwrapper.service=true" "-Dwrapper.working.dir=C:\Program 
Files\service_name\yajsw" "-Dwrapper.config=C:\Program 
Files\service_name\conf\instance-1\monitor-wrapper.properties" 
"-Dwrapper.additional.1x=-Xrs" 
"org.rzo.yajsw.boot.WrapperServiceBooter" 
        LOAD_ORDER_GROUP   : 
        TAG                : 0 
        DISPLAY_NAME       : service_name 
        DEPENDENCIES       : DB2 
        SERVICE_START_NAME : .\service_name
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* Windows                                                      * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 version 10.5 and Fix Pack 4 or higher.        * 
****************************************************************
Local Fix:
available fix packs:
DB2 Cancun Release 10.5.0.4 (also known as Fix Pack 4) for Linux, UNIX, and Windows
DB2 Version 10.5 Fix Pack 9 for Linux, UNIX, and Windows

Solution
Problem was first fixed in DB2 version 10.5 and Fix Pack 4.
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
13.05.2014
08.09.2014
08.09.2014
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.5.0.4 FixList