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Informix - Problem description

Problem IT30316 Status: Closed

Restore functionality is not working when using NetBackup & CommVault
storage managers.

product:
INFORMIX SERVER / 5725A3900 / E10 - 
Problem description:
When using certain storage managers, such as Veritas NetBackup,
the retrieval of objects for a restore operation is not
possible. The bar debug log file includes messages of the form:

BSAGetObject: input: bufferLen = 63488, numBytes = 0
...
BSAGetObject: output: bufferLen = 63488, numBytes = 0
BSAGetObject: return 0 (0x00)
...
barGetObjectMain: return 0 (0x00)
barGetObject: BUG!!, numbtes(0) < headerlen(4096).
barGetObject: return 159 (0x9f)
Problem Summary:
****************************************************************
* USERS AFFECTED:                                              *
* Users of IDS prior to 14.10.xC3                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Restore functionality is not working when using NetBackup &  *
* CommVault storage managers.                                  *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to Informix Server 14.10.xC3+.                       *
****************************************************************
Local Fix:
Solution
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
18.09.2019
02.12.2019
02.12.2019
Problem solved at the following versions (IBM BugInfos)
14.10.xC3
Problem solved according to the fixlist(s) of the following version(s)
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