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Erik Stahlhut

CURSOR Service Distribution

Latest News: NSI changes to CURSOR-XPS

We have combined our service and support capabilities for high-performance databases with the system-oriented tool development of Nonne & Schneider.

Starting July 4th, 2024, you can find us under one roof: CURSOR Expert Solutions GmbH.

CURSOR Expert Solutions will seamlessly continue all business activities of Nonne & Schneider, but will also take over the development of the CURSOR Admin-Scout. Our extensive portfolio of services and support will in future be offered via CURSOR Expert Solutions.

This consolidates our expertise in Solution Management, both personnel-wise and organizationally, at one location. The executive board will be expanded with Erik Stahlhut, and „XPS“ will remain as a subsidiary within the CURSOR Software AG group in Giessen.

For customers and partners of CURSOR Service Distribution, initially, little will change. All active contracts and agreements remain valid. Your points of contact do not change.

All service offerings available on our website will continue to be available.
The contact details remain the same, just get in touch with us.

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 

IBM embedded Solution Software with CURSOR

 
 
 
Do you fly OEM?

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When was the last time you flew?

Remember the start, the moment in which the jet engine unfolds its full thrust – you are pressed into your seat, the plane vibrates and the wheels leave the ground. Can you imagine that you rely completely on OEM products in this moment?

Did you know that the market leaders for airliners Boeing and Airbus do not manufacture jet engines?

The thrust comes from Rolls-Royce or General Electric, the wheels are labeled with Continental, Michelin or Goodyear – these are some of the many OEMs - Original Equipment Manufacturer - who provide airplane components - Companies which care with their products for you to start and land safely.

You fly OEM!

OEM is already a common code of practice in the industrial production. Specialization, partnership and trust are the base which makes OEM a concept of corporate success. Not only in an airplane we rely on the performances of our partners, connect building blocks, produce more conveniently and create new things in shortest time.

This principle can also be applied on good software.

If you produce software and technological as well as economic advantages are essential, check the use of IBM components.

With the  Embedded Solution Licensing (ESA) IBM opens its software portfolio for the OEM principle.

IBM ESA Software is IBM Software, especially for the integration into the software of partners. Unfold the full thrust of the IBM for your software, your customers and your business.

Start with us - Your CURSOR Software AG!!

 
 
 
 
Make the IBM to a part of your business

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Integrate!

IBM ESA Licensing is a concept that offers you much more than just convenient software:

  • It is about licensing which fits to sour business model,
  • it is about the protection of your customers,
  • it is about your service,
  • it is about the evolution of your market,
  • it is about time
  • and of course it is about conditions which fit to your solution’s value creation.

IBM ESA Distributors – like we, the CURSOR Software AG, care for that you will get in all fields an IBM which fits to your business. Assure yourself of how easy it is, to integrate IBM components and to keep all strings in your hand at the same time.

 
 
 
 
 IBM ESA Software

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The software

The IBM offers a broad portfolio of infrastructure- and solution components. Innately designed for integration is IBM Software industry tested and is based on open standards. ESA licensing is available for nearly all IBM Software Products.

This creates a lot of possibilities:

Create with the use of IBM database systems a secure and efficient base for your data management. DB2 and Informix have been approved for decades in numerous applications and techno-logically forward-looking, if it comes to new challenges.

Develop new market segments. Expand for example with Cognos or SPSS your scale of performance through significant analyzes and forecasts – for the decision-makers and your customers.

Shorten the development time of your solution with the integration of complete subareas.

Address quickly recent themes like security or social-media. The IBM Security Portfolio provides comprehensive solutions for the data security. Offer your customers the possibility to use BigData analyzes or IBM Social-Media Analytics, to detect recent trends directly.

 
 
 
 
One solution from one hand

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The licensing

You distribute the IBM components as a part of your solution and with your license contract. Additional agreements with your customers concerning the IBM components will not be necessary. You are the only licenser.

With this you offer your customer a solution from one hand – your software.

Decide on your own how much IBM you want to reveal. You do not have to hint to the use of IBM components, but you can, if you want to make a statement for your performance profile.

 
 
 
 
 
Your customers stay your customers
 

 

Your customers

The ESA concept protects you and your market. The respect for you as a key partner for the distribution is a firm part of the ESA concept. The IBM expects no information about your customers. Your customers stay anonym. You are and remain the only contact person for your customers, for your software and also for the IBM products.

The separation between your business and the IBM is ensured by independent ESA Distributors like us. We, the CURSOR Software AG, are your contact person for the acquisition of the IBM Software in all operative concerns.

 
 
 
 
Your service stays your service
 

Your Service

The principle of integration and protection of your market applies also to the product maintenance. In the course of your solution you provide maintenance and service performances for your customers.

You close maintenance contracts for the IBM components and you acquire updates and support directly from your ESA Distributor.

In contrary to IBM Passport-Advantage or models of other manufacturers the product maintenance will remain up to you and will not be transferred to the manufacturer of the components after a year.

Assure your customer connection with long term support contracts. Participate in the advancement of the IBM products and increase your profit with support- and update maintenance.

 
 
 
 
It is your business – it is your profit
 

Your earnings

The economic advantages of an ESA partnership are obvious. You as solution specialist know your customers and the market. You provide the IBM components with the integration into your solutions indirectly and without any additional inputs. Thereby the work that you do for the distribution of your solution supports also the integrated IBM components.

You take care of the distribution – the IBM offers in return the, to your market fitting buying conditions.

Use the convenient ESA pricing to maximize the profit of your solution.

Make the IBM products’ maintenance and support to an over years calculable factor for your company.

 
 
 
 
CURSOR is your partner

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We are your partner

The CURSOR Software AG is an IBM ESA-Master-Distributor and your contact for the whole field around IBM ESA.

With more than 25 years of experience in IBM OEM/ESA distribution we support you right from the start.

Talk to us! Learn which services as full service distributor we can offer our customers!


Your contact person:

Erik Stahlhut
Head of CURSOR Service Distribution
Fon +49 641/ 400 00 – 300
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