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Erik Stahlhut

CURSOR Service Distribution

Latest News: NSI changes to CURSOR-XPS

We have combined our service and support capabilities for high-performance databases with the system-oriented tool development of Nonne & Schneider.

Starting July 4th, 2024, you can find us under one roof: CURSOR Expert Solutions GmbH.

CURSOR Expert Solutions will seamlessly continue all business activities of Nonne & Schneider, but will also take over the development of the CURSOR Admin-Scout. Our extensive portfolio of services and support will in future be offered via CURSOR Expert Solutions.

This consolidates our expertise in Solution Management, both personnel-wise and organizationally, at one location. The executive board will be expanded with Erik Stahlhut, and „XPS“ will remain as a subsidiary within the CURSOR Software AG group in Giessen.

For customers and partners of CURSOR Service Distribution, initially, little will change. All active contracts and agreements remain valid. Your points of contact do not change.

All service offerings available on our website will continue to be available.
The contact details remain the same, just get in touch with us.
             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.
Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.

  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.
Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.
Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

   Service

  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

  
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

  
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

  

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

  
 

Informix inquiries and orders

Our work is all about the integration of IBM Software into your products or solutions. This requires, that your company a software producer, IT-service provider or hardware trader is that uses and distributes IBM Software together with its solutions.

The IBM offers especially for these companies (ISV/TP) an application specific licensing (ESA/OEM), this means adequate IBM Software to very convenient conditions, custom fitted for your needs.

If you are not yet an ESA/OEM distribution partner, contact us. We advise you willingly and help you with your registration as IBM ISV/TP. Your way to an ESA/OEM distribution partner. 

Inquiries about Informix products

It is easy: Use our Informix license calculator

Based on your demand, the installation environment and your special requests our calculators help dialogue operated to find the right product edition and the most convenient license model for you. A downstream inquiry form converts your demand into an inquiry and we will contact you.

Of course you can address your inquiry about Informix products also directly to us, by telephone, in an online chat or via e-mail - come to us!

We are your contact
Erik Stahlhut  

Erik Stahlhut

Head of business division CURSOR Service Distribution

Telephone:       +49 (0) 641 / 40 000 300

Send inquiry
Juergen Storch  

Jürgen Storch

IBM ESA contract- and license management

Telephone:        +49 (0) 641 / 40 000 311

Send inquiry
     
Orders

We accept your orders or questions via e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. 

Basic conditions and further information
  • All offered IBM products are only licensed as ESA- respectively OEM-licenses.
  • An acquisition requires a registration and recognition of the holder as ESA/ISV/TP by the IBM (IBM ISV/TP declaration of accession).
  • The Licensing occurs only on the basis of a guilty, between the IBM and the license holder.
  • The licensee (ISV/TP) is obliged to combine the IBM products with their own products or special services and distribute.
  • All new licenses include 12 months product maintenance from the date of processing of the order by the IBM.
  • For mission-critical database applications the CURSOR Software AG offers 24x7 extended support.
  • Delivered exclusively in electronic form for downloading on the pages of CURSOR Software AG, if necessary for a few products from the download portal of IBM.
  • Deliveries and services are provided based solely on General Terms and Conditions.