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Erik Stahlhut

CURSOR Service Distribution

Latest News: NSI changes to CURSOR-XPS

We have combined our service and support capabilities for high-performance databases with the system-oriented tool development of Nonne & Schneider.

Starting July 4th, 2024, you can find us under one roof: CURSOR Expert Solutions GmbH.

CURSOR Expert Solutions will seamlessly continue all business activities of Nonne & Schneider, but will also take over the development of the CURSOR Admin-Scout. Our extensive portfolio of services and support will in future be offered via CURSOR Expert Solutions.

This consolidates our expertise in Solution Management, both personnel-wise and organizationally, at one location. The executive board will be expanded with Erik Stahlhut, and „XPS“ will remain as a subsidiary within the CURSOR Software AG group in Giessen.

For customers and partners of CURSOR Service Distribution, initially, little will change. All active contracts and agreements remain valid. Your points of contact do not change.

All service offerings available on our website will continue to be available.
The contact details remain the same, just get in touch with us.
             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.
Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.

  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.
Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.
Book a support ticket on our website or just call us!
 
 
 
 

CompetenceService

in Informix Administration

  
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

  
 
Zufriedener Administrator, Informix Support mit CURSOR

Informix Monitoring - References and Examples

Here you will find special problems and their solutions - get an idea of our services!
  • We support customers who are active in security-relevant areas or customers who use Informix as a central and sensitive part of their data infrastructure. In this context, all examples were made anonymous.
  • For a personal reference, we will be happy to arrange direct contact for you - please contact us!

Read more …

Informix 271 could not insert new row -
downtime prevented

For our customers, we monitor existentially important and time-critical database systems.
For comprehensive monitoring and alerting, we naturally use our own tool, the Admin Scout for Informix.

In this real-life example, a parameter has reached the defined alarm threshold.
The Admin-Scout sends an e-mail to CURSOR Informix Support:

**************************************************

Notification Type: PROBLEM
Service: informix-checkalert
Alert color: RED

Message:
database: tablename has 16777215 pages, free are 1248744 pages
pagesisze is 2k maximum is 16.7 Mio pages

**************************************************

Meaning of the alarm

A table has allocated the maximum number of pages and the free pages are less than 10%.
As soon as the free pages are already used, all attempts to write to this table are aborted.

Read more …

Service Referenzen Details -

Informix Feature RequestIBM Informix Feature Request

Vote now for an upgrade of the editions!

The limitations of the smaller Informix editions have long been outdated and an obstacle to the future-oriented use of Informix. As part of Informix Technology Days 2024, a call was made to product management to review and upgrade the limits. There has been no response from IBM to date.

Read more

The Informix Newsletter 2025/Q1:Informix Newsletter is a spark plug

Informix 15.0 and Call for IBM Feature Request – Vote for Informix now!

  • TechTip: The Informix Community Needs YOU!
  • TechTip: Informix Roadmap 2025/2026
  • TechTip: Features of Informix Version 15.0
  • TechTip: Review of the Informix TechDays
  • ...

Read the whole article and view the Informix Newsletter online here!

Read more

Technology Days 2025IBM Informix Tage 2019

IBM TechXchange: Informix Technology Days 2025
on March 12th/13th, 2025, at IBM Watson Center in Munich.

Informix Technology Days 2025:
like last year, at the same place but one day earlier and one major release further!
Two days of lectures and hands-on labs with discussions about IBM Informix.

Read more

Obituary - Carlton Doe

We were saddened to have heard of Carlton Doe's death.

Carlton came to IT in the 1980s. He began working with the Informix database as a 4GL developer, administrator and consultant. His high technical understanding, communication skills, and passion for advancing projects, made him a globally recognized expert on Informix over the course of his professional life.

Read more

IBM price adjustments for software effective January 1, 2025 Preisupdate

At the beginning of September, IBM published an announcement for the adjustment of prices on January 1, 2025.

Informix customers have to prepare for an increase of +6% at the turn of the year.

Read more

Admin-Scout 4.0
Development and Release Steps

All changes up to Release 4.0
of August 2024

Read more

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