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Erik Stahlhut

CURSOR Service Distribution

Latest News: NSI changes to CURSOR-XPS

We have combined our service and support capabilities for high-performance databases with the system-oriented tool development of Nonne & Schneider.

Starting July 4th, 2024, you can find us under one roof: CURSOR Expert Solutions GmbH.

CURSOR Expert Solutions will seamlessly continue all business activities of Nonne & Schneider, but will also take over the development of the CURSOR Admin-Scout. Our extensive portfolio of services and support will in future be offered via CURSOR Expert Solutions.

This consolidates our expertise in Solution Management, both personnel-wise and organizationally, at one location. The executive board will be expanded with Erik Stahlhut, and „XPS“ will remain as a subsidiary within the CURSOR Software AG group in Giessen.

For customers and partners of CURSOR Service Distribution, initially, little will change. All active contracts and agreements remain valid. Your points of contact do not change.

All service offerings available on our website will continue to be available.
The contact details remain the same, just get in touch with us.
             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.
Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.

  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.
Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.
Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

   Service

  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

  
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

  
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

  

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

  
 

Informix documentation 11.50

Informix Dynamic Server Documentation-CD (zip):


Doku-CD-IDS11.50.xC6   83.96 MB

Doku-CD-IDS11.50.xC7   87.78 MB

Doku-CD-IDS11.50.xC9  112.05 MB

Read more …

Informix Redbooks

IBM Redbooks® by IBM® The IBM provides in loose order the legendary RedBooks about interesting topics. They can be downloaded free of charge as PDF-documents on the IBM Website.

IBM Redbooks home page

Here you can find a small selection of interesting Redbooks about Informix related topics.

Actual suggestion:

Query Acceleration for Business using Informix Warehouse Accelerator (2013-10)

Boosting Query Performance with Informix Warehouse Accelerator - IBM Redbooks Solution Guide (2013-10)

Read more …

Service and Support for Informix Administrators

Active support by CURSOR for your Informix database systems

  • Through system-oriented tool development and more than twenty years of support experience (second level), our employees have very deep technological knowledge of Informix.
  • The result of this work is many years of direct contact with Informix developers, support staff and product managers - worldwide.
  • The development of the Admin-Scout, our software tool for administration, monitoring and tuning of Informix, is the basement of the high performance standard we offer our customers.

From a visit by an IT manager with high-performance, business-critical OLTP systems and 24x7 support by CURSOR:

„On the way to CURSOR we asked ourselves why this meeting is necessary today - we have no Informix problems at all."
„Thank you - that's exactly our job“
 
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Service for Informix 

  • Project planning and project support for Informix systems. Consulting, Audit, Documentation.
  • Migration, data management, interface planning.
  • Optimization - runtime analysis, slow statements bottlenecks, performance tuning.
  • Security - access control, encryption, archiving.
 
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Administration and Monitoring of Informix Database Systems

  • Standard administration by CURSOR.
  • 24x7 support by CURSOR with short response times for systems with high availability.
  • General monitoring, alerting, recommendation of measures.
  • Support in administration - Remote Admin or Standby Admin in case of need.
 
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Tools for Administrators

  • Admin-Scout for Informix.
  • Bug research for Informix.
  • Informix lifecycle.
  • Informix Releaseinfo by newsletter.
     

Informix bug research

Here you can research in the database of reported problems and solutions.

For few articles is a registration required. These articles are labeled with a lock symbol.

Registration for new users: Here

To register please use the top right link.

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Read more …

Service News for Informix

Missed update or bug fix?
It must not be!

Information about updates for IBM Informix Software within 24h automatically per e-mail.

release-newsletter-37357255-135x180Anytime the IBM releases new versions or FixPacks for Informix Software we will contemporarily send a newsletter to you which will inform you about the changes.

If you subscribe here, you will receive a Newsletter anytime a version or FixPack appears on IBM Fix Central.

 

Read more …

  1. Informix Release Notes
  2. Informix Machine Notes
  3. Informix products lifecycle (EOS)
  4. Informix actual bugs

Service Referenzen -

Support -

Informix -

Produkte -

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