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Erik Stahlhut

CURSOR Service Distribution

Latest News: NSI changes to CURSOR-XPS

We have combined our service and support capabilities for high-performance databases with the system-oriented tool development of Nonne & Schneider.

Starting July 4th, 2024, you can find us under one roof: CURSOR Expert Solutions GmbH.

CURSOR Expert Solutions will seamlessly continue all business activities of Nonne & Schneider, but will also take over the development of the CURSOR Admin-Scout. Our extensive portfolio of services and support will in future be offered via CURSOR Expert Solutions.

This consolidates our expertise in Solution Management, both personnel-wise and organizationally, at one location. The executive board will be expanded with Erik Stahlhut, and „XPS“ will remain as a subsidiary within the CURSOR Software AG group in Giessen.

For customers and partners of CURSOR Service Distribution, initially, little will change. All active contracts and agreements remain valid. Your points of contact do not change.

All service offerings available on our website will continue to be available.
The contact details remain the same, just get in touch with us.
             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.
Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.

  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.
Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.
Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

   Service

  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

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CompetenceService

in Informix Administration

  
 

the CURSOR

Admin-Scout for Informix

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  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

  
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

  

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

  
 
ENUS15 0265 560xIBM Informix Client SDK continues as a supporting
program for IBM Informix Editions
(IBM Announcement ENUSZP15-0265 - 31.03.2015)

Informix Client SDK is a supporting program for Informix database servers in the following Informix editions: Informix Advanced Enterprise Edition, Informix
Enterprise Edition, Informix Advanced Developer Edition, Informix Workgroup Edition, Informix Advanced Workgroup Edition, and Informix Express(R) Edition.

Customers with these Informix servers under a support contract are entitled to obtain support for Client SDK as part of their server support when Informix Client SDK is used to access the Informix server.

A previous announcement that removed Client SDK as a supporting program from some server versions, Software Announcement ZP11-0567, dated December 13, 2011, is decommitted.

You are entitled to obtain support for Client SDK at or above the version specified in your server license when Informix Client SDK is used to access the Informix server.

The Client SDK product will continue to be available as part of the Hosting products.
The code was never pulled from the DVDs that make up the Informix product orderables.

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ENUS14 0452 560xIBM Informix Advanced Developer Edition V12.10
(IBM Announcement ENUSZP14-0452 - 19.08.2014)

The Advanced Developer Edition V12.10, based on IBM® Informix® Advanced Enterprise Edition V12.10, is licensed in a way that matches requirements for preproduction development activities. Specifically, it is licensed to use the Authorized User metric so that a customers can name users to do the pre-production activities, such as testing, performance evaluation, and quality assurance, before deploying applications in production based on Informix.

Effective May, 2013, Informix is no longer included in the Database Developer Edition. For details, refer to Software Announcement ZP13-0191, dated March 26, 2013. This new edition provides both a path for new customers of Informix and previous customers who use the Database Developer Edition want to move to the latest Informix edition. As needed, existing entitlements of Database Developer Edition and associated support may be exchanged for Informix Advanced Developer Edition at a 1:1 Authorized User ratio.

The Informix Advanced Developer Edition contains the features of IBM Informix Advanced Enterprise Edition with a new software license that restricts usage to nonproduction
activities. On an Authorized User basis, the license permits customers to evaluate and test all features of Informix.

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ENUS14 0059 560xIBM Software withdrawal for selected
DB2, InfoShere and Informix products
(IBM Announcement ENUSZP14-0059 - 14.01.2014)

Software withdrawal: IBM Informix Genero Runtime for Growth Edition, Redbrick Gold Bundles, C-ISAM Datablade, Data Director for Web, NET Concurrent Session, and Office Connect, IBM InfoSphere Warehouse Advanced Edition, and IBM HRF for DB2 Enterprise Server Edition

Withdrawal from marketing and/or support for selected parts:

  • Informix Genero Runtime for Growth Edition
  • Redbrick Gold Bundles
  • EOM for C-ISAM Datablade
  • IBM Informix Data Director for Web
  • IBM Informix NET Concurrent Session
  • IBM Informix Office Connect
  • IBM InfoSphere Warehouse Advanced Edition
  • IBM Homogeneous Federation Feature for DB2 Workgroup Server Edition
  • IBM Base Warehouse Feature for DB2
  • IBM Enterprise Warehouse Feature for DB2
  • IBM DB2 Data Warehouse Base Edition
  • IBM DB2 Warehouse Developer Edition
  • IBM DB2 Warehouse Enterprise Edition
  • IBM InfoSphere Warehouse Base Edition
  • IBM InfoSphere Warehouse Enterprise Base Edition
  • IBM InfoSphere Warehouse Developer Edition
  • IBM InfoSphere Warehouse Enterprise Edition
  • IBM InfoSphere Warehouse Departmental Based Edition
  • IBM InfoSphere Warehouse Departmental Edition
  • IBM InfoSphere Warehouse Advanced Departmental Edition
  • IBM DB2 pureScale Feature
  • IBM DB2 High Availability Feature for WSE
  • IBM DB2 Query Optimization Feature for WSE
  • IBM DB2 Storage Optimization Feature

Please read the announcement for part and product details.

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ENUS13 0404 560xIBM Informix  - Revised Software License Terms
(IBM Announcement ENUSZP13-0404 - 10.09.2013)

The terms and conditions in the software license for various Informix editions are revised to improve clarity and remove certain restrictions on the use of the products.

Informix Advanced Workgroup Edition:

  • The Informix Warehouse Accelerator component can be used in conjunction with another Advanced edition.
  • You can now use HDR, RSS, and SDS with the same terms that apply to Informix Workgroup Edition.
  • Prohibited components are explicitly listed for clarity. In the previous license, the prohibited components could be found in the Informix Workgroup Edition license (a supporting program).
  • The previous limit of 1600 in PVU pricing is lifted.

Informix Advanced Enterprise Edition:

The Informix Warehouse Accelerator component can be used in conjunction with another Advanced edition.

Informix Workgroup Edition, Informix Innovator-C Edition, Informix Express Edition:

Partitioning is no longer mentioned in the license. Partitioning entitlement remains enforced in the product, as before.

(...)

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ENUS13 0367 560xAbkündigung der FUSSSI Lizenzierung für Informix Produkte und Migration auf AUSI Lizenzen.
(IBM Announcement ENUSZP13-0367 - 09.07.2013)

IBM Informix Software withdrawal selected products

Effective November 12, 2013 , IBM will withdraw from marketing the following products licensed under the IBM nternational Program License Agreement. A replacement product and availability date is listed if one is available.

Informix Choice Edition is being discontinued. Clients with existing Informix Choice Edition entitlements will have their entitlements automatically migrated to Informix Growth Edition. Clients requiring a migration to an product should contact their renewal representative.

The Floating User Single Session Single Install (FUSI) licensing metric is being discontinued. Clients with existing entitlements based on the FUSI metric will automatically be converted to the Authorized User Single Install (AUSI) metric at the rate of two AUSI's per FUSI. Clients requiring a migration to an alternate metric or product should contact their renewal representative.

The JDBC driver is being discontinued as a standalone product. Clients with existing entitlements for the JDBC driver will be automatically migrated to the Client SDK, which now includes the JDBC driver.

(...)

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  1. IBM Informix Hypervisor Edition V12.10 delivers rapid deployment (2013-06) ENUS213-283
  2. IBM Informix V12.10 - Simply Powerful - (2013-03) ENUSZP13-0191
  3. IBM Informix V12.10 Available Operational Analytics and Private Cloud (2013-03) ENUS213-156
  4. IBM Informix Hypervisor Edition 11.70 (2012-12) ENUSZP12-0346

Editionen -

Informix Announcements -

Lizenztexte

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