suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IC70768 Status: Closed

ON IA32 PLATFORM(Windows or Linux), DATABASE MARKED BAD AND APPL ICATIONS
RECEIVEDSQL1034C DUE TO SQLP_BADLSN FOUND

product:
DB2 FOR LUW / DB2FORLUW / 970 - DB2
Problem description:
On IA32 platforms, due to a rare race condition, an internal 
 
64bit value might be assigned only half 
its byte value. This will cause an application to fail with 
the error "SQL1034C  The database is damaged...". 
 
You can find SQLP_BADLSN error in db2diag.log. The following is 
a snippet of db2diag.log: 
 
EDUID   : 1234                 EDUNAME: db2agent (SAMPLE) 
FUNCTION: DB2 UDB, data protection services, sqlpgrlg, 
probe:9120 
DATA #1 : <preformatted> 
diff 3043, count 3043, fromptr 0x374f6bf3, CharPtr 0x374f7017, 
pageLso 236223202312, LowPageLso 236223198237 
... 
EDUID   : 1234                 EDUNAME: db2agent (SAMPLE) 
FUNCTION: DB2 UDB, data protection services, sqlpgrlg, 
probe:2510 
DATA #1 : <preformatted> 
 -2028994519 when reading LSO 236223201280 from log file 
S0001234.LOG  dpsAgtCbF 
lags 0 setSkipOutputBuf 0 
CALLSTCK: 
  [0] 0xB4AAB503 
_Z8sqlpgrlgP8sqeAgentjyjPcP13SQLO_MEM_POOLP8SQLP_LRHPS1_ + 0x623 
  [1] 0xB5D330CC 
_Z16sqlpReadLogForCCP8sqeAgentyjPcP13SQLO_MEM_POOLP8SQLP_LRHPS1_ 
+ 0x92 
  [2] 0xB51575A4 _Z25sqldGetCurrentlyCommittedP13SQLD_DFM_WORKy 
+ 0x136 
  [3] 0xB4CA6C46 /home/db2inst/sqllib/lib32/libdb2e.so.1 + 
0x1834C46 
  [4] 0xB4CA703A /home/db2inst/sqllib/lib32/libdb2e.so.1 + 
0x183503A 
  [5] 0xB68DF33B /home/db2inst/sqllib/lib32/libdb2e.so.1 + 
0x346D33B 
  [6] 0xB68DDE83 _Z8sqlischfP7SQLI_CBtj + 0x2E9 
  [7] 0xB68DAD99 
_Z7sqlirdkP8sqeAgentP10SQLI_IXPCRP9SQLD_IXCByP8SQLD_KEYP12SQLI_K 
EYDATAP9sqli_scanPi 
+ 0x79F 
  [8] 0xB683FA48 _Z14sqldIndexFetchP8SQLD_CCBP8SQLZ_RID + 0x152 
  [9] 0xB683D2EF 
_Z12sqldRowFetchP8sqeAgentP8SQLD_CCBjjPP10SQLD_VALUEP8SQLZ_RIDjP 
12SQLD_ID_LISTP9SQLP_LSN8 
+ 0x2E9 
... 
EDUID   :1234                 EDUNAME: db2agent (SAMPLE) 
FUNCTION: DB2 UDB, index manager, sqliLockUncond, probe:2573 
RETCODE : ZRC=0x87100029=-2028994519=SQLP_BADLSN "Invalid LSN 
value." 
          DIA8538C An invalid log sequence number (LSN), the 
value was "".
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* All                                                          * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* SQLP_BADLSN error can be found in db2diag.log and SQL1034C   * 
* "The database is damaged..." error message received due to   * 
* rare race condition                                          * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to DB2 Version 9.7 Fix Pack 4                        * 
****************************************************************
Local Fix:
Set database parameter CUR_COMMIT to DISABLED
available fix packs:
DB2 Version 9.7 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

Solution
Problem was first fixed in Version 9.7 Fix Pack 4
Workaround
See LOCAL FIX
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
24.08.2010
02.05.2011
02.05.2011
Problem solved at the following versions (IBM BugInfos)
9.7.FP4
Problem solved according to the fixlist(s) of the following version(s)
9.7.0.4 FixList