suche 36x36
  • CURSOR Service Distribution
           
     

    CURSOR Service Distribution

    24x7 Always Up

    pfeil
  • Logistics and transportation
           
     

    Logistics and transportation

    24x7 Always Up

    pfeil
  • Industrial environments
           
     

    Industrial environments

    24x7 Always Up

    pfeil
  • Trade and commerce
           
     

    Trade and commerce

    24x7 Always Up

    pfeil
  • Online shopping
           
     

    Online shopping

    24x7 Always Up

    pfeil
  • We care about your databases
           
     

    We care about your databases

    24x7 Always Up

    pfeil
 

Erik Stahlhut

CURSOR Service Distribution

We keep your IBM databases running

             
 

Monitoring Monitoring

Monitoring

  • Companies with existentially important databases trust in our Informix Monitoring. We prevent system failures before they occur.

  • Automated monitoring around the clock. Early detection of bottlenecks based on history data with our CURSOR Admin-Scout.

  • Administration for all installation sizes. Standard, remote or standby administration, up to 24x7 availability for systems with high availability.

  • Individual adjustments to the service levels of our customers with short response times and personal contact persons in support.

Discover more about Informix Monitoring with the CURSOR Service Distribution!
 

ServiceService

Service

  • Requirements from all areas of data management. Service packages or individually agreed projects like:
    • Setup of replications or high availability systems;
    • Performance, runtime analysis, tuning;
    • Release, platform or cloud migration;
    • Access control, encryption, archiving.
  • CURSOR Service Distribution is a long-standing IBM High-Value Service Provider for IBM Informix.

  • Specially for Informix we offer additional online seminars, workshops and training courses.

Information about service and support, so feel free to contact us with your project!
 

SupportSupport

Support

  • Request for support services for IBM databases. Our customers benefit from the competence of more than 25 years of Informix support and system-oriented development of database tools.

  • In case of support we are the first and central contact persons. We have a direct line to the IBM and HCL support departments and are available for our customers with 24x7 agreements around the clock.

  • Even Informix customers without active IBM product maintenance can take advantage of our first-aid support.

Book a support ticket on our website or just call us!
 
 
 
 

IBM Software

for manufacturers

and technology partners

IBM Embedded Solution Agreement (ESA)
integration of IBM software into your solution!

  Service
  • Integrate IBM software into your solution!

  • Benefit from the power of IBM software, take advantage of the attractive conditions for IBM licenses and maintenance!

  • The employees of CURSOR Service Distribution have twenty years of experience in indirect sales of IBM software (OEM/ASL/ESA licensing). We show you how to become an IBM ESA Business Partner!

esa bp werden blue 1000x100

 
 
 
 

CompetenceService

in Informix Administration

 
 

the CURSOR

Admin-Scout for Informix

esa bp werden blue 1000x100

esa bp werden blue 1000x100

 

 

  • The Informix tool right from CURSOR Informix Support.

  • Developed by administrators for administrators.

    With a background of over 25 years of Informix support, administration and system-oriented programming, we have been developing and distributing the Admin Scout since 2015.

  • By our Managed Service approach, the Admin Scout is suitable for almost all application areas of the Informix database system. Our customers are IT departments and administrators in commerce, banks, universities, trade and industry.

 
 
 
 

About us

the CURSOR Service Distribution

  • High-Value Service Provider for IBM Informix.

  • Distribution for IBM Data-Management Software (OEM/ASL/ESA licensing for ISVs).

CURSOR Service Distribution is a business unit of CURSOR Software AG, resulting from the acquisition of the Informix and development tool specialist "Nonne & Schneider" at the end of 2005.

We offer extensive technical services for IBM Informix, and as a high-value service provider we are the direct contact for all our customers' service needs for these databases.

Our services are independent from licensing through our company. Well-known customers rely on our monitoring and use our tools, while licensing and update maintenance are contracted directly with IBM.

 

CURSOR Software AG

For over 25 years CURSOR has been developing and marketing CRM solutions for the upper middle class and large concerns.

  • Together.
    Together with you we will lead your CRM project to success. Our experts offer comprehensive services from a single source: software development, consulting, software introduction, training, support - and the ongoing optimization of your CRM system.

  • Inspiring.
    We "live" CRM and want to inspire you with CRM software and services Made in Germany. The benchmark for this is the enthusiasm and loyalty of our customers - and their customers.

  • Successful.
    For 30 years the name CURSOR has stood for excellent customer and business process management - CRM and BPM. We measure our success by the satisfaction and market success of our customers. Learn more about successful CRM projects directly from our customers.

 
 
Latest versionsfixlist
11.1.0.7 FixList
10.5.0.9 FixList
10.1.0.6 FixList
9.8.0.5 FixList
9.7.0.11 FixList
9.5.0.10 FixList
9.1.0.12 FixList
Have problems? - contact us.
Register for free anmeldung-x26
Contact form kontakt-x26

DB2 - Problem description

Problem IC98415 Status: Closed

HADR STANDBY DATABASE WAS SHUT DOWN WITH DIA8414C DUE TO NOT RECEIVING THE
FINAL COPY OF XHDR

product:
DB2 FOR LUW / DB2FORLUW / A50 - DB2
Problem description:
Every log file has a header structure, called XHDR.  This 
structure is typically changed by the primary and shipped to the 
standby.  This structure is needed by log replay to ensure 
correctness.  The problem occurs when log replay detects that it 
has missed the final copy of the XHDR structure. 
 
As a result, log replay is not able to continue and this causes 
the standby database to be shut down.  Replay did not receive 
the final copy of XHDR structure due to logic that decides which 
copy is more recent.  This decision is implemented by a counter. 
This counter has wrapped, causing the final copy to be viewed as 
an older copy and thus not returned. 
 
The counter wrapped because the counter is not reset when DB2 
renames an old log file (such as log S0000100.LOG) to a new log 
file (such as S0000200.LOG).  So over time, the counter keeps 
increasing and eventually wraps.  The fix is the reset the 
counter when DB2 renames old log file to new one. 
 
On HADR standby, you can see the following error messages in 
db2diag.log: 
 
2013-12-17-07.54.53.382000+540 I19311270F1041       LEVEL: Error 
PID     : 2792                 TID : 2504           PROC : 
db2syscs.exe 
INSTANCE: DB2                  NODE : 000           DB   : DB01 
APPHDL  : 0-8                  APPID: *LOCAL.DB2.131209010233 
HOSTNAME: host01 
EDUID   : 2504                 EDUNAME: db2shred (DB01) 0 
FUNCTION: DB2 UDB, recovery manager, sqlpshrEdu, probe:45325 
MESSAGE : ZRC=0x8610000D=-2045771763=SQLP_BADLOG "Log File 
cannot be used" 
          DIA8414C Logging can not continue due to an error. 
DATA #1 : String, 66 bytes 
last record from this extent does not match lastLfsLsn in its 
XHDR 
DATA #2 : SQLPG_EXTENT_NUM, PD_TYPE_SQLPG_EXTENT_NUM, 4 bytes 
11256 
DATA #3 : unsigned integer, 8 bytes 
751045259954 
DATA #4 : unsigned integer, 8 bytes 
751045260049 
DATA #5 : unsigned integer, 8 bytes 
751045259954 
DATA #6 : LFS/LSN, PD_TYPE_SQLP_LFS_LSN_PAIR, 16 bytes 
24380732/00000001EE2D1EC8 
DATA #7 : LFS/LSN, PD_TYPE_SQLP_LFS_LSN_PAIR, 16 bytes 
18446744073709551615/FFFFFFFFFFFFFFFF
Problem Summary:
**************************************************************** 
* USERS AFFECTED:                                              * 
* HADR users                                                   * 
**************************************************************** 
* PROBLEM DESCRIPTION:                                         * 
* See Error Description                                        * 
**************************************************************** 
* RECOMMENDATION:                                              * 
* Upgrade to db2 Version 10.5 FixPack 4                        * 
****************************************************************
Local Fix:
available fix packs:
DB2 Cancun Release 10.5.0.4 (also known as Fix Pack 4) for Linux, UNIX, and Windows
DB2 Version 10.5 Fix Pack 9 for Linux, UNIX, and Windows

Solution
Problem was first fixed in Version 10.5 FixPack 4
Workaround
not known / see Local fix
Timestamps
Date  - problem reported    :
Date  - problem closed      :
Date  - last modified       :
19.12.2013
08.09.2014
08.09.2014
Problem solved at the following versions (IBM BugInfos)
Problem solved according to the fixlist(s) of the following version(s)
10.5.0.4 FixList